Valvoline appointed network service provider for the arrival of electric vehicle manufacturers

LEXINGTON, Ky., December 1, 2021 / PRNewswire / – Valvoline Inc. (NYSE: VVV), a global vehicle maintenance leader fueling the future of mobility through innovative products and services, recently announced a partnership with Arrival (NASDAQ: ARVL ), a global company that is on a mission to make the air clean by replacing all vehicles with affordable electrical solutions produced by local micro-factories. Valvoline â„¢ was named one of the four initial service partners of the Arrival Service Network program in United States.

“Valvoline’s fast, easy and reliable approach to vehicle maintenance is the perfect complement to Arrival’s mission to reinvent urban mobility,” said Heidi matheys, Marketing & Transformation Director of Valvoline. “Our nearly 1,500 service centers across the United States provide exceptional service that will respond quickly and efficiently to the needs of Arrival customers. We are delighted to see the Valvoline-Arrival partnership come to fruition.”

This partnership advances Valvoline’s strategy by extending its world-class preventive automotive maintenance service model to electric vehicles (EVs) and hybrids. Valvoline’s extensive service network across the United States allows Arrival to quickly build up its service network program while providing customers with the best service from Valvoline. As a fleet partner for Arrival, Valvoline continues to explore the service options it will offer, which will leverage its experienced and skilled technicians to provide prompt, walk-in services. Valvoline’s award-winning training programs, combined with Arrival’s service platform, will be a key differentiator in delivering exceptional customer service.

Using the Arriving service platform, Valvoline will have access to repair and maintenance documentation, in-person and online training, predictive and automated diagnostics, and parts distribution. The service platform uses data from Arrival’s vehicles and proprietary algorithms to enable existing service providers to maintain and repair their electric vans and buses.

“We aim to fundamentally change the way maintenance, service and repair is done using in-house software to create a next-generation experience for our customers,” said Serge Sulgin, CEO of Arrival Solutions. “The inbound service platform will provide a marketplace to connect electric vehicle users to qualified and certified service providers, providing them with an end-to-end solution for the newest and most advanced products in their fleet. and allowing us to expand our service network quickly and over-demand to meet our customers wherever they are. This will also give our partners the opportunity to upgrade their workforce for the future of mobility.

About Valvoline
Valvoline Inc. (NYSE: VVV) is a global leader in vehicle maintenance fueling the future of mobility through innovative products and services for vehicles equipped with electric, hybrid and internal combustion powertrains. Founded in 1866, the company introduced the world’s first branded motor oil and has developed strong brand recognition and customer satisfaction ratings over the years across multiple service and product channels. The Company operates and franchises approximately 1,600 service centers and is the second and third largest chain in the United States and Canada, respectively, by number of stores. With sales in more than 140 countries and territories, Valvoline’s solutions are available for every engine and transmission, including high mileage vehicles and heavy trucks, and are offered at more than 80,000 locations worldwide. Creating the next generation of advanced automotive solutions, Valvoline has established itself as the world’s leading supplier of battery fluids to electric vehicle manufacturers, offering bespoke products to help extend the range and efficiency of vehicles. To learn more or to find a Valvoline service center near you, visit

About the arrival
Arrival was founded in 2015 with a mission to make the air clean by replacing all vehicles with affordable electrical solutions – produced by local micro-factories. Six years and over 2,000 people later, we are leading the electric vehicle transition globally by creating zero-emission products that are more desirable, more sustainable and more equitable than ever before. Our in-house technologies enable our radical new method of design and production using rapidly scalable local micro-factories around the world. This method helps cities and governments meet their sustainability goals while supercharging their communities. We’re a technology company, a product company, a supply chain company, an automotive company, a mobility company, a fintech company, and a service company – all united in a common goal of true sustainability. This vertically integrated business model is how we can make the radical impact our world needs today. Arrival (NASDAQ: ARVL) is a corporation governed by Luxembourg law.

MT Brand, Valvoline or its subsidiaries, registered in various countries

SM Service mark, Valvoline or its subsidiaries, registered in various countries


Investor Relations
Sean T. Cornett
+1 859.357.2798
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Media relations
Michele Sparks
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SOURCE Valvoline Inc.

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